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  Friends and family beat Choose and Book

  If you want a quick hospital appointment, deploy a friend or relation with medical clout, says the Patient from Hell Dick Vinegar
• 

  No hiding place for Cameron

  The Conservative leader's plans for the NHS take the right attitude, but lacks distinctive policies, reckons the Patient from Hell Dick Vinegar

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  No help from the big beasts

  Patients are getting a raw deal from the professional institutions in the health service, writes Dick Vinegar

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  A tale of two hospitals' data

  Hospitals vary hugely in whether they share data with patients – or with their own departments, says Dick Vinegar, the Patient from Hell

• Delivering summary justice

  There is no point in hospitals providing discharge information quickly if they leave out all the useful details, says the Patient from Hell Dick Vinegar

• Taking care of the Bill

  Dick Vinegar, the Patient from Hell, finds that one of his friends is having his chances of surviving cancer hit by hospital bureaucracy

• Dead serious blogging

  Some of the best medical advice comes from blogs written by patients suffering from life-threatening conditions, finds the Patient from Hell Dick Vinegar

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  We've grown a strong Spine

  In response to last week's Patient from Hell column on where to store patient records, Roz Foad says the Spine is already playing a central role

• Being Spineless

  Those who wish to scrap centralised electronic care records should say where else they plan to hold the information, says the Patient from Hell Dick Vinegar

• Patience for patients

  The Hayes review of NHS IT has its heart in the right place, but any effects will take years to make a difference, says the Patient from Hell Dick Vinegar

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